Customer Service at its Best


5 user33705452

Joyce is a terrific Buyer’s Agent. She has the Buyer’s interests in mind above everything else, and has saved her Buyers thousands of dollars in fees, charges, repairs, and inspections. Her experience in renovations, repairs, and remodeling help the Buyer make wise, financially-sound decisions. Her extensive list of contractors are a big advantage when the Buyer is seeking to get an honest contractor at a fair price.

5 user726742

Joyce was an excellent realtor that we could trust and count on, She’s got a wonderful warm personality, full of energy and highly professional. She not only provided quality of service as an agent, but also as a true friend to care your needs. My husband and I are SO grateful we found her!! We didn’t know all the ins and outs involved with purchasing a home, She was very knowledgeable and educated us on our options and walked us through the process. I really appreciated her patience and the quality of service that she provided. I highly recommend Joyce for any real estate need and will definitely use her again. She is the consummate professional with a personal touch!!

5 user8288159

Joyce did a great job for us in selling our condo in Austell. She was always responsive to our calls and just went over and about anything we expected. In a tough real estate market, we always knew we had an advocate in Joyce. We would highly recommend her.

5 user7659459

Joyce was a very helpful and offered a lot of advice. She had a lot of knowledge of the area and the process in selling a older home. She was always available when I tried to call her, texting and had a answer very quickly.

5 user9513931

We are the second time home buyer so we can tell the difference between Joyce and our previous agent. Joyce is not only our agent who help us find a right house which meet all our expectation, but also our friend who care about our family. We can’t imagine how the process of buying and moving our current home was completed within two months. She made all these happened with her professional, her heart and love.

5 user1795439

We had a difficult assignment for Joyce- to find us a decent sized, pretty lot within the city of Smyrna to build on. She came through and we are so VERY happy with living on this lot and the neighborhood it’s in. Joyce was a terrific negotiator, so much that we jokingly called her a “bull dog”. She even came back after the sale to help us with a sewage line dispute from a neighbor. I would use her again in a heartbeat!

5 carollucas151

Joyce went out of her way to help us find the perfect home in our move from PA to GA. She was very knowledgeable about the different communities, school districts, and really looked out for our best interest….Thanks Joyce!!

5 ejwrice

Joyce was a superb realtor and did a great job negotiating to make sure that I received the deal that I wanted. She was always available and responded very rapidly to my emails, phone calls, and text messages. She made herself available and worked around my schedule. She listened to my wants and desires for my future home and worked her hardest to find those things. I will and I already have recommended Joyce to friends and to anyone looking for a nice home in atlanta.

5 PhaedraTucker

I was a property virgin turned first-time homebuyer thanks to Joyce Taylor! Her patience and thorough knowledge of the real estate and home buying process helped me find a fabulous home! Since I purchased a fixer-upper, she coached me to be conscious of not over improving /renovating my home to prevent pricing myself out of the neighborhood. She negotiated a favorable sales price to give me enough wiggle room to renovate /create the home of my dreams without breaking the bank. I closed successfully on New Year’s Eve; an experience that I will never forget! Joyce’s knowledge of the Smyrna area, patience, negotiation skills, and fun nature guarantees that any homebuyer will find the home of his or her dreams!

5 hhong84060

We were looking for a home. We set a price point and she never ventured outside that price range. We had access to the MLS as well thru a friend and she was showing us everything in that range in and around the areas we were looking. She kept a very objective point of view through the search process giving us her opinion on location ,resale potential, renovation issues, and approximate costs for improvements. We got her name by chance and it was a complete blessing to have worked with her. Her availability was beyond any bodies expectations.

5 bakasama

Joyce was the property manager for the rental townhome I lived in prior to buying a home. Based on that experience, she was our first choice realtor and I couldn’t be happier with the place she found me.

Joyce knows the area, market, and process, thoroughly. As a first-time home buyer, I was pretty intimidated by this market as well as the whole process but she made sure everything was as smooth as possible. I would recommend Joyce to any of my friends and family if they were looking to buy a home.

5 tiffanybuker

As a first time home buyer, I wasn’t sure what to expect. Fortunately, I had the pleasure of working with Joyce Taylor who took the time to walk me through every step. Not only was Joyce pleasant to work with, she is also extremely knowledgeable in the complete home buying process.

Joyce graciously showed us properties that fit into our particular needs including price, style, location, and home features. From showing houses to the closing table, Joyce was beside me every step of the way answering questions, explaining terminology, and providing moral support.

Buying a home can be a scary process, but not if you have Joyce as you real estate agent! I will definitely use Joyce again and I would recommend her to anybody who needs a real estate agent.

5 jbarkhu

Joyce was the main reason I was both able to sell my prior home at the price I wanted and quickly and efficiently find the home I wanted. I was impressed with her work ethic and how approachable and reachable she always was. I feel like she really went the extra mile even helping me to clean my house and remove unwanted material. She was a major resource for trouble shooting unexpected issues that came up. When I sell and/or buy my next home I’ll definitely use Joyce!

5 fountain829

Joyce Taylor is the consummate professional. I can’t believe how easy she made this for us. She knows the current market and has the experience in all aspects of the preparation to the closing. Turn key service, trouble free, no snags, no negative surprises. I cannot find the words to praise her enough for such excellent service. If you are looking for someone who knows what she’s doing “just call Joyce”.

5 cfstep

Joyce provided excellent service to me and my brother when we decided to sell my parent’s home. She made it a very easy and stress-free experience for both of us. She took care of getting the house painted, cleaned and staged to get it ready to sell. The house sold very quickly and while it was under contract, she also took care of getting some necessary repairs made, which was very helpful to me while I was out of town for a couple of weeks. Joyce was always easy to reach, either by phone, email or text. I had a very pleasant experience working with Joyce throughout the entire process and highly recommend her to anyone looking for a real estate agent.

5 meccaruthjohnson

Joyce is attentive and responsive to the needs of her clients. From the moment we began working with her, we felt she was representing “us” in all conversations and activities. She knows her business, is clear and to the point in all communication, and pays attention to the details to ensure all negotiations are fair and equitable. We appreciated her personal as well as professional attention. We are thankful we found her and have recommended her to others. We love our new home. Thank you, Joyce, for finding the area and working tirelessly to help make our dreams come true. Mecca and Frank Johnson

5 susansamples611

it was the first time for selling my home of 28 years and I can’t praise Joyce Taylor enough. She held my hand all the way. The advise on what needed to be updated or freshen up on the house was spot on. My house sold in a little over 30 days. She also assisted in located my new home and worked hard for me on that part of my move as well. If you looking for someone that help you sell or buy a home you need to look for JOYCE TAYLOR!!!!!!

5 user5653872

Joyce is a lovely, kind woman who is dedicated to her clients and will always go the extra mile to ensure their needs are met. She helped me buy a new home and sell my old one, and I’ve already sent her to one friend, where she successfully helped him do the same!

5 mdthweatt

Joyce was a fantastic help during my recent home sale/purchase. She went over and above her call of duty. I had a water issue at the home I was selling, and she helped me oversea the repairs while I was out of town. I would (and have) recommended her to all of my friends.

5 michele sparks3

She is very knowledgeable about the housing market and concentrates on all the specifics that you are looking for in a home. This also includes the area you want to live in, as an older person that means a lot. She was always available for any questions and concerns, because of this I am now in my forever home.

5 dr8252

Joyce is outstanding; she was there every step of the way and addressed any question/concerns I had. Joyce is very professional and knowledgeable; she fully explained the home buying process. .

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